Stamps.com

Discover the seamless integration of Stamps.com with Advanced Shipment Tracking (AST) PRO for WooCommerce. This integration connects your WooCommerce store with your Stamps.com account, streamlining order management, label generation, and tracking number synchronization.

Overview of Stamps.com Integration

Stamps.com WooCommerce integration automates the transfer of processing orders from your store to Stamps.com, ensuring efficient label generation and tracking management.

The Problem Addressed

When using Stamps.com to create a shipping label:

• Order Notes Update: Stamps.com updates the WooCommerce order notes API with the Shipping Carrier, Tracking Number, and a tracking link.
• Order Status Update: It changes the WooCommerce order status to Completed (Shipped).
• Lack of Shipment Tracking API Utilization: Stamps.com doesn’t use the Shipment Tracking API provided by AST, meaning tracking info isn’t automatically added to the Shipment Tracking Order Meta. Consequently, the shipping confirmation email lacks the shipment tracking widget.

Stamps.com Tracking Integration Solution

The Stamps.com Tracking Integration with AST PRO addresses these challenges by:

• Automating Tracking Retrieval: Automatically extracting tracking information from the order notes and updating it in AST’s shipment tracking order meta.
• Enhancing Fulfillment Workflow: Streamlining the order fulfillment process by reducing repetitive work and potential for errors.

Enabling Stamps.com Tracking Integration

To activate the Stamps.com integration:

1. Navigate: In your WordPress admin, go to WooCommerce > Shipment Tracking > Integrations.
2. Locate and Enable: Search for the Stamps.com integration and enable it.
3. AutoComplete Option: Choose to enable the ‘AutoComplete shipped orders’ option. With this, AST will automatically update the order status to ‘Shipped’. For manual control, keep this option disabled.

Post-Integration Workflow

Once enabled, every time you generate a shipping label in Stamps.com for a WooCommerce-originated order, the shipment tracking details will be automatically updated in AST’s shipment tracking order meta.

Handling Carrier Name Discrepancies

• Name Mismatch Issue: Stamps.com might use different carrier names than those listed in AST’s shipping carriers.
• Solution: Use the ‘Map Shipping Carriers’ option to reconcile the names received from Stamps.com with the standardized names in AST’s shipping providers list, ensuring the inclusion of a tracking link in the shipping confirmation email.

Best Practices and Notes

• Carrier List Sync: Regularly update your carrier list in AST for precise mapping and tracking.
• Integration Checks: Routinely ensure the integration’s functionality, particularly after plugin updates.
• Customer Awareness: Clearly communicate the availability of tracking features and encourage customers to use them for improved service satisfaction.

By following this guide and enabling the Stamps.com integration with AST PRO, you can significantly enhance your order fulfillment process, ensuring that tracking information is accurately and efficiently applied and communicated.