The White Label feature in AST PRO allows you to present shipping carriers using your own brand name and logo, instead of displaying the original carrier details. This is ideal if you want to keep the actual carrier discreet or offer a branded post-purchase experience.
🎯 Why Use White Label Carriers?
- Maintain consistent branding across all customer touchpoints
- Present a professional and unified delivery experience
- Avoid showing third-party logistics providers directly to customers
🔧 How to White Label a Shipping Carrier
- Upload a new Logo Image
- Go to WooCommerce > Shipment Tracking > Shipping Carriers
- Find the carrier you want to customize
- Click the three-dot menu and select Edit
- In the Edit Shipping Carrier sidebar:
- Enter a new Custom Display Name
📦 Where the Custom Carrier Info Appears
Your white-labeled carrier details will appear in:
- 📨 Order confirmation and shipping emails
- 👤 Customer’s My Account > Orders page
- 📍 TrackShip tracking page (if integrated)
- ✉️ TrackShip shipment status emails
🔁 Reverting to the Original Carrier Info
To remove customizations and return to the original carrier details:
- Open the Edit Shipping Carrier sidebar
- Click the Reset link at the bottom
- This will immediately restore the carrier’s original name and logo