How to view the PayPal tracking error logs

AST PRO logs all PayPal tracking requests and error messages to help you monitor and troubleshoot issues when exporting tracking information.

🔍 View the Error Logs

To access the PayPal tracking logs:

1. Go to WooCommerce > Status

In your WordPress admin panel, navigate to:

WooCommerce > Status > Logs

2. Select the Correct Log File

In the Logs dropdown, look for log files starting with:

paypal-tracking

Example:

paypal-tracking-2025-07-01-xxxx.log

3. Click "View"

Select the log and click “View” to open it. This will display request and response details for tracking exports, including any error messages returned by PayPal.

🛠️ Use the Logs for Troubleshooting

These logs can help you identify and resolve issues such as:

Invalid PayPal API credentials
Incorrect or missing tracking details
PayPal API connectivity problems

Review the logs to understand any failed exports or errors.