Byrd Fulfillment

Byrd Fulfillment is a third-party logistics (3PL) company that provides e-commerce order fulfillment services for online retailers.

The Problem

When you create a fulfill your order, Byrd does 2 things:

1. First, they update the WooCommerce orders API and add a tracking number in the custom order meta
2. Second, they update the WooCommerce order API and change the order status to Completed(Shipped)

Since they do not use the Shipment Tracking API that AST is adding to the WooCommerce REST API, the tracking info is not added to the Shipment Tracking Order Meta and the shipping confirmation email will not include the shipment tracking widget.

To avoid that, you can disable the shipped status option, and manually copy &paste the tracking info from the order notes to the shipment tracking panel and fulfill your orders. When you have a few orders daily, this is easy but what if you get many orders daily? Our Byrd Fulfillment Tracking integration will help you to avoid repetitive work and to automate the order fulfillment workflow.

Byrd Fulfillment Tracking Integration

When you fulfill the order in Byrd, The Byrd Fulfillment tracking integration automatically grabs the information from the custom order meta, adds it to tracking, shipping carrier to the shipment tracking order meta, changes the order status to Shipped(Completed), and triggers the shipped email with the tracking info widget.

To enable the Byrd Fulfillment tracking integration, in your WordPress admin, navigate to:

WooCommerce > Shipment Tracking > Integrations

Search for the Byrd Fulfillment integration and enable it. You can enable to autoComplete shipped orders option and AST will change the order status to Shipped. You will need to set the default shipping provider because Byrd doesn’t pass the tracking provider name in the custom order meta so we use the default shipping provider.