AST PRO lets you manually add tracking numbers to WooCommerce orders, allowing for flexible shipment updates. You can add tracking for the entire order or assign tracking to individual items using the built-in tracking form.
🔍 Where You Can Add Tracking
Tracking can be added from the following locations:
1. Orders List Page
Go to WooCommerce > Orders and click the 📍 tracking icon under the Actions column.
2. Edit Order Page
While viewing an order, locate the Shipment Tracking meta box on the right and click Add Tracking Info.
3. Fulfillment Dashboard
Go to WooCommerce > Fulfillment > Unfulfilled Orders and click the 📍 tracking icon under Actions.
🧾 Add Tracking Form Fields
| Field | Description |
|---|---|
| Tracking Number | The tracking number provided by the shipping carrier. |
| Shipping Provider | Select from your list of enabled shipping carriers. |
| Date Shipped | Specify when the items were shipped. |
| Shipping Note (Optional) | Add a short message related to the shipment, such as delivery instructions or additional shipping details. |
| Mark Order As | Choose between: • Shipped – all items are fulfilled • Partially Shipped – only some items are shipped |
| Fulfill Items Button | Click to save and apply the tracking information. |
🧩 Add Tracking Per Order Item (Partial Fulfillment)
If you’re fulfilling an order in multiple shipments, you can add separate tracking for each portion.
🚚 First Shipment
- Open the Add Tracking Info form.
- Set the quantity to 0 for any item that will ship later.
- The Mark order as setting will auto-select Partially Shipped.
- Enter the tracking number, choose the carrier, and select the shipped date.
- Click Fulfill Items.
📦 Second Shipment (Remaining Items)
- Reopen the Add Tracking Info panel for the same order.
- Set the quantity to fulfill the remaining items.
- Enter the second tracking number, carrier, and shipped date.
- Leave Mark order as: Shipped selected if all items are now fulfilled.
- Click Fulfill Items again.
✅ Tips & Best Practices
- You can repeat the tracking process multiple times to assign multiple tracking numbers to the same order.
- Tracking info is included in order emails and appears on the My Account > Orders page for customers.