The AI Assistant lets you read and update the shipment tracking on your orders by chatting with your own AI — Claude, ChatGPT, or any assistant that supports connectors. It works by exposing a secure MCP (Model Context Protocol) endpoint on your store that AI assistants can connect to.
No external AI API key is required. Your own AI subscription powers the conversation. Your store only provides the secure tools and the authenticated connection — you never pay per message and no order data is sent to any third-party model by the plugin itself.
What you can do with it
- Look things up — the tracking on any order, the orders still waiting for tracking, and how many orders shipped by a given carrier or in a given period.
- Make changes — add a tracking number and carrier to an order, or remove a tracking entry.
- Same rules as adding tracking by hand — order status changes and customer emails follow your existing AST PRO settings. The AI cannot bypass them.
How it works
The plugin adds a standards-based MCP server to your store at:
https://your-store.com/wp-json/zorem-mcp/v1/mcp- Connect — you paste your link into your AI assistant’s connector settings.
- Log in & consent — the AI is redirected to your store, where you log in with your normal store account and approve access. This uses OAuth 2.1 with PKCE, so no API key is ever copied by hand.
- Chat — the AI can now call the tracking tools on your behalf, acting as your store account.
Two ways an AI can connect
- Your link (recommended) — the built-in OAuth 2.1 route. It works from claude.ai in a browser, from the Claude and ChatGPT mobile apps, and from desktop apps. This is the only route that works from a phone. Each person who connects gets their own token and can be turned off individually.
- WooCommerce MCP — connect a desktop AI client (Claude Desktop, Cursor) using a WooCommerce API key. The AI gets WooCommerce’s own tools plus all AST PRO tracking tools in one connection. Configured under AI Assistant > Woo MCP in the left sidebar.
Requirements
- WooCommerce active, with AST PRO installed, up to date, and its licence active.
- Your site’s REST API must be reachable by outside clients over HTTPS. Some security plugins block anonymous REST access — see Troubleshooting if the connection fails.
- For WooCommerce MCP: WooCommerce 10.9 or newer with the MCP integration feature switched on.
- An AI assistant that supports custom connectors (Claude, ChatGPT, and others).
In this section
- Enable & Configure the AI Assistant — turn it on, review who is connected, and control read/write access.
- Connect Your AI Assistant (Claude / ChatGPT) — step-by-step connection guide.
- WooCommerce MCP — connect Claude Desktop or Cursor via a WooCommerce API key.
- What the AI Can Do (Tools) — the full list of actions and their limits.
- Audit Log — see every action taken, which channel it came from, and which app made the call.
- Troubleshooting — fix connection problems.