Docs Advanced Shipment Tracking Pro (AST PRO) Connect Your AI Assistant (Claude / ChatGPT)

Connect Your AI Assistant (Claude / ChatGPT)

Once the AI Assistant is enabled, connect an AI assistant using your Connection URL. The login and consent happen automatically through OAuth 2.1 — there is no API key to copy by hand. The connecting user must have the manage_woocommerce capability (Administrator or Shop Manager role).

Step 1 — Copy your Connection URL

In WooCommerce → Shipment Tracking → AI Assistant → AST MCP, click Copy next to Your link. It looks like this:

https://your-store.com/wp-json/zorem-mcp/v1/mcp

Step 2 — Add it as a connector

Claude (claude.ai — browser and mobile)

  1. 1Open claude.ai and go to Settings → Connectors.
  2. 2Click Add custom connector.
  3. 3Give it a name (for example, Shipment Tracking) and paste the Connection URL into the address field.
  4. 4Click Continue then Add. Claude checks the server, then opens your store’s login page.
  5. 5Log in with your normal store account and click Allow to approve access. You are returned to Claude with the connector active.
  6. 6Confirm it worked: ask Claude “Which orders are missing tracking?” — it should return results from your store.
Claude.ai custom connector setup screen showing the name field and URL field with the Connection URL pasted in
Store login and OAuth consent screen shown during Claude connector setup

ChatGPT

In ChatGPT, go to Settings → Connectors (or Custom connectors, depending on your plan) and paste the same Connection URL. The login and consent flow is identical to Claude. Note: custom connectors require a ChatGPT plan that supports them.

Claude Desktop and Cursor

Desktop clients use the WooCommerce MCP route with a WooCommerce API key instead of the Connection URL. See WooCommerce MCP for setup instructions.

Step 3 — Start chatting

You can now say things like:

  • “Which orders are missing tracking?”
  • “Add FedEx tracking 781299388123 to order #1234.”
  • “How many orders went out by USPS last week?”
  • “What’s the tracking on order #1230?”

The assistant acts as your store account and can only do what that account can do. Every action is logged in the Audit Log.

Disconnecting or revoking access

To disconnect a specific AI assistant, go to AI Assistant → AST MCP → Who is connected and click Revoke on that row. The token is invalidated immediately. Removing the connector inside the AI app is not sufficient on its own — revoke it here too.

To disconnect everyone at once, click Sign everyone out.

Troubleshooting

If the connection fails at Step 2, see Troubleshooting the AI Assistant — the most common causes are the toggle being off, a security plugin blocking the REST API, or an OAuth redirect error.