Byrd Fulfillment

Discover the benefits of integrating Byrd Fulfillment, a third-party logistics (3PL) company, with Advanced Shipment Tracking (AST) PRO for WooCommerce. This integration enhances your e-commerce operations by automating order fulfillment and tracking.

Overview of Byrd Fulfillment Integration

Byrd Fulfillment provides comprehensive e-commerce order fulfillment services, and its integration with WooCommerce simplifies the tracking and management of shipped orders.

The Problem Addressed

When using Byrd Fulfillment to fulfill orders:

  • Custom Order Meta Update: Byrd updates the WooCommerce orders API and adds a tracking number in the custom order meta.
  • Order Status Update: It changes the WooCommerce order status to Completed (Shipped).
  • Lack of Shipment Tracking API Utilization: Byrd doesn’t use the Shipment Tracking API provided by AST, meaning tracking info isn’t automatically added to the Shipment Tracking Order Meta. Consequently, the shipping confirmation email lacks the shipment tracking widget.

Byrd Fulfillment Tracking Integration Solution

The Byrd Fulfillment Tracking Integration with AST PRO addresses these challenges by:

  • Automating Tracking Retrieval: Automatically extracting tracking information from the custom order meta and updating it in AST’s shipment tracking order meta.
  • Enhancing Fulfillment Workflow: Streamlining the order fulfillment process by reducing repetitive work and potential for errors.

Enabling Byrd Fulfillment Tracking Integration

To activate the Byrd Fulfillment integration:

  1. Navigate: In your WordPress admin, go to WooCommerce > Shipment Tracking > Integrations.
  2. Locate and Enable: Search for the Byrd Fulfillment integration and enable it.
  3. AutoComplete Option: Choose to enable the ‘AutoComplete shipped orders’ option. With this, AST will automatically update the order status to ‘Shipped’.
  4. Set Default Shipping Provider: As Byrd doesn’t pass the tracking provider name in the custom order meta, you need to set a default shipping provider in AST’s settings.

Post-Integration Workflow

Once enabled, every time an order is fulfilled by Byrd for a WooCommerce-originated purchase, the shipment tracking details will be automatically updated in AST’s shipment tracking order meta.

Handling Carrier Name Discrepancies

  • Provider Name Issue: By default, AST will use the default shipping provider you set as Byrd doesn’t specify the provider.
  • Custom Mapping: If necessary, use the ‘Map Shipping Carriers’ option in AST to align any specific carrier names provided by Byrd with your preferred shipping providers.

Best Practices and Notes

  • Carrier List Sync: Regularly update your carrier list in AST for precise mapping and tracking.
  • Integration Checks: Routinely ensure the integration’s functionality, particularly after plugin updates.
  • Customer Awareness: Clearly communicate the availability of tracking features and encourage customers to use them for improved service satisfaction.

By following this guide and enabling the Byrd Fulfillment integration with AST PRO, you can significantly enhance your order fulfillment process, ensuring that tracking information is accurately and efficiently applied and communicated.

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