Sync Shipping Carriers

Keeping your shipping carrier list updated ensures accurate tracking info, carrier logos, and tracking URLs. The Sync Shipping Carriers tool lets you update your built-in carrier list to reflect the latest data from AST’s carrier database.

🔧 How to Sync Shipping Carriers

1. Go to WooCommerce > Shipment Tracking > Shipping Carriers
2. Click the three-dot menu in the top-right corner
3. Select “Sync Carriers” from the dropdown
4. A sidebar will appear titled “Sync Shipping Carriers”
5. Click “Sync Shipping Carriers” button to update your list

🔁 Optional: Reset Carriers Database

Before clicking the sync button, you can choose to enable the “Reset carriers database” checkbox.

Option	Description
Unchecked (default)	Syncs only the built-in carriers, updating tracking URLs, names, and logos.
Checked	Completely resets your carrier database—including removing all enabled and custom carriers. Use this if you want to start fresh with the default AST carrier list.

⚠️ Important Notes

• Custom carriers will be deleted if the Reset option is selected
• Use the reset option only if necessary, as it clears all enabled and added carriers
• You can always re-add or re-enable carriers after syncing