Enable customers to stop receiving SMS notifications through self-service options on their order pages.
- Ensure SMS opt-in is enabled during checkout.
- Allow customers to access SMS preferences from the order confirmation page and the view order page.
- Let customers opt out directly from these pages without contacting support
Post-Checkout Opt-in
If a customer is opted-in for SMS notifications and wants to opt-out, the customer can do so from the Order Confirmation page and View Order page.
