Docs SMS for WooCommerce How to connect Plasgate ?

How to connect Plasgate ?

Connect Plasgate using your Private Key and Secret.
  • Go to WooCommerce → SMS Settings and select Plasgate.
  • Log in to Plasgate and go to SMPP & API → SMS Gateway.
  • Copy your Private Key, Secret, and sender phone number.
  • Paste these credentials into SMS For WooCommerce Settings.
  • Save changes.
How to get your Plasgate Private Key and Secret:

    Coverage and sender ID requirements

    Plasgate is a Cambodia-based SMS gateway focused on Cambodia and the wider Southeast Asia region, with international routing available beyond that. Sender-ID rules vary by destination country and many require pre-registration of alphanumeric sender names — check Plasgate’s requirements for your target countries before going live.

    Test your connection

    • In WooCommerce → SMS Settings, click Send Test SMS to confirm Plasgate delivers a message to your own phone.
    • If the test fails, check the delivery log in your Plasgate dashboard for the specific error before troubleshooting further.

    Troubleshooting

    • 401 Unauthorized: the Private Key and Secret come from different Plasgate API key pairs — both must come from the same pair.
    • Messages aren’t delivered: the sender phone number isn’t approved for the destination country.
    • Send blocked or fails silently: the Plasgate account balance is too low.
    • Invalid recipient: the destination number is missing its country code — use full E.164 format (e.g. +14155552671).
    More SMS gateway integrations

    See every supported provider and how to get its API keys in the SMS Gateways overview.