Use your Octopush credentials to enable SMS notifications.
- Go to WooCommerce → SMS Settings and select Octopush.
- Log in to Octopush and go to API Credentials.
- Copy your Login ID and API Key.
- Paste your Login ID, API Key, and sender name number into SMS For WooCommerce Settings.
- Save your changes.
How to get your Octopush API Key:
Coverage and sender ID requirements
Octopush is a France-based SMS gateway; its strongest coverage and delivery rates are for French numbers, alongside broader international routing. France and many other European countries require sender names to be pre-registered before they’re used for transactional traffic — check Octopush’s sender ID requirements for your target countries before going live.
Test your connection
- In WooCommerce → SMS Settings, click Send Test SMS to confirm Octopush delivers a message to your own phone.
- If the test fails, check the message log in your Octopush dashboard for the specific error before troubleshooting further.
Troubleshooting
- Messages aren’t delivered: the sender name is unregistered or not approved for the destination country.
- Authentication error: the Login ID and API Key don’t match, or the API key was regenerated in Octopush since it was last saved here.
- Send blocked or fails silently: the Octopush account balance is too low.
- Invalid recipient: the destination number is missing its country code — use full E.164 format (e.g. +14155552671).
More SMS gateway integrations
See every supported provider and how to get its API keys in the SMS Gateways overview.