Enable SMS notifications for order status updates, shipping, and delivery alerts using SMSAlert.
- Go to WooCommerce → SMS Settings in your WordPress admin panel.
- Open Settings and click on SMS Service Provider.
- From the list of providers, select SMSAlert.
- Log in to your SMSAlert account and copy your API Authorization Key.
- Enter the API Authorization Key in the SMSAlert settings.
- Add the Sender phone number provided by SMSAlert.
- Save your changes.
How to get your SMSAlert API Key:
- Login into your SMS Alert account.
- Go to Api keys and copy your Auth key.
- You will have to enter the Auth key and Sender ID in your SMS Settings.
How to get your SMSAlert phone number:
- Go to Sender ID and copy the Sender ID that you will enter in your General Settings as the Sender phone number.
Coverage and DLT sender ID registration
SMSAlert is an India-focused bulk SMS gateway. For transactional messages to Indian mobile numbers, TRAI’s DLT (Distributed Ledger Technology) rules require your sender ID and message template to be registered before delivery will succeed — this registration happens with SMSAlert and the DLT platform directly, outside this plugin. Enter your approved, DLT-registered sender ID as the Sender phone number in SMS Settings, and make sure the message text sent by the plugin matches your approved template.
Test your connection
- After saving your SMSAlert Auth key and Sender ID, use the Send Test SMS option on the settings screen.
- Send a test message to an Indian mobile number you control and confirm delivery.
- If it fails, check the Troubleshooting section below.
Troubleshooting
- Message rejected with a DLT/template error: the sender ID or message template isn’t registered on DLT, or the text doesn’t match the approved template exactly.
- Invalid Auth key error: re-copy the current key from Api keys in your SMSAlert dashboard — resetting it invalidates the old value.
- Test message never arrives: check your SMSAlert account balance; sends fail silently once credit is exhausted.
- Sender ID rejected: confirm the sender ID matches exactly (including case) what’s approved in your SMSAlert account.
See the SMS Gateways overview to compare other providers, or the general provider connection guide.