Settings

navigate to WooCommerce > SMS Settings to setup SMS for WooCommerce on your store:

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SMS Service Provider Settings

Connect Your SMS service provider to WooCommerce, we support the following SMS service providers:

To connect your SMS Service to your WooCommerce store, navigate to: WooCommerce > SMS Settings and open the SMS service provider panel:

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Select your SMS service provider from the dropdown menu and enter in your API credentials

Please note: You can add your own custom providers using a hook.

SMS Settings

Admin phone number – the admin phone number which you’d like to get admin SMS notifications

Sender phone number / Sender ID – this is the phone number or alphabetic number you’ll receive from your SMS API service.

Enable phone number validation on checkout – this option is only available when using Vonage (formally Nexmo) and Twillio

Enable the Do not Disturb – enable this option to send out SMS messages within a specific time range, for example 9 AM to 6 PM. If any message is scheduled after 7 PM, it will then be scheduled for the next day at 9 AM (Based on the store’s time zone settings)

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Checkout Options

Enable phone number validation on checkout – this option is only available when using Vonage (formally Nexmo) and Twillio

Require Customers to Opt-in – enable this option to send order SMS notifications only to customers that opted-in to receive SMS notifications. disabling this option will send SMS messages to all your customers.

When the “Require Customers to Opt-in” option is enabled, the following options will be visible:

  • Opt-in Checkbox Checked by Default
  • Opt-in Label – customize label to display to customer on checkout page
  • Opt-in Location – choose the placement of opt-in label on checkout page
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The Checkout Experience

In this example, the SMS opt-in option is enabled and the phone number validation is enabled (only available for Twilio and Nexmo) – The customers entered a non valid phone number:

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In this example, the SMS opt-in option is enabled and the phone number validation is enabled (only available for Twilio and Nexmo) – The customers entered a valid phone number:

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Post-Checkout Opt-in

If a customer is opted-in for SMS notifications and wants to opt-out, the customer can do so from the Order Confirmation page and View Order page.

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URL Shortening

We currently support Bitly for URL shortening service. To obtain your bit.ly access token, go to your Bitly account > Profile Settings > Generic Access Token and copy-paste into the Bitly Access Token field on the SMS Notification settings page.

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SMS Log Settings

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Enable Log – To enable this option, enable log history in the SMS Log tab (WooCommerce > SMS Notifications > SMS Log)

Delete Log – SMS Notifications log cleanup more than 30 days.

SMS Notifications Log

The plugin logs each sent message in the WooCommerce log and also shows in the SMS Logs tab.

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Click on the view icon to view the SMS details:

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Send a Test Message

To test your SMS service connection, you can send a test message from within the settings panel.

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$99.00

Billed annually

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