Settings
navigate to WooCommerce > SMS Settings to setup SMS for WooCommerce on your store:
SMS Service Provider Settings
Connect Your SMS service provider to WooCommerce, we support the following SMS service providers:
To connect your SMS Service to your WooCommerce store, navigate to: WooCommerce > SMS Settings and open the SMS service provider panel:
Select your SMS service provider from the dropdown menu and enter in your API credentials
Please note: You can add your own custom providers using a hook.
SMS Settings
Admin phone number – the admin phone number which you’d like to get admin SMS notifications
Sender phone number / Sender ID – this is the phone number or alphabetic number you’ll receive from your SMS API service.
Enable phone number validation on checkout – this option is only available when using Vonage (formally Nexmo) and Twillio
Enable the Do not Disturb – enable this option to send out SMS messages within a specific time range, for example 9 AM to 6 PM. If any message is scheduled after 7 PM, it will then be scheduled for the next day at 9 AM (Based on the store’s time zone settings)
Checkout Options
Enable phone number validation on checkout – this option is only available when using Vonage (formally Nexmo) and Twillio
Require Customers to Opt-in – enable this option to send order SMS notifications only to customers that opted-in to receive SMS notifications. disabling this option will send SMS messages to all your customers.
When the “Require Customers to Opt-in” option is enabled, the following options will be visible:
- Opt-in Checkbox Checked by Default
- Opt-in Label – customize label to display to customer on checkout page
- Opt-in Location – choose the placement of opt-in label on checkout page
The Checkout Experience
In this example, the SMS opt-in option is enabled and the phone number validation is enabled (only available for Twilio and Nexmo) – The customers entered a non valid phone number:
In this example, the SMS opt-in option is enabled and the phone number validation is enabled (only available for Twilio and Nexmo) – The customers entered a valid phone number:
Post-Checkout Opt-in
If a customer is opted-in for SMS notifications and wants to opt-out, the customer can do so from the Order Confirmation page and View Order page.
URL Shortening
We currently support Bitly for URL shortening service. To obtain your bit.ly access token, go to your Bitly account > Profile Settings > Generic Access Token and copy-paste into the Bitly Access Token field on the SMS Notification settings page.
SMS Log Settings
Enable Log – To enable this option, enable log history in the SMS Log tab (WooCommerce > SMS Notifications > SMS Log)
Delete Log – SMS Notifications log cleanup more than 30 days.
SMS Notifications Log
The plugin logs each sent message in the WooCommerce log and also shows in the SMS Logs tab.
Click on the view icon to view the SMS details:
Send a Test Message
To test your SMS service connection, you can send a test message from within the settings panel.