SMS for WooCommerce lets you automatically send SMS notifications for key WooCommerce order events. Customers can be notified whenever an order’s status changes (Pending Payment, Processing, On Hold, Completed, Cancelled, Refunded, Failed, and any custom order statuses registered by other plugins), with the SMS content fully customizable using dynamic placeholders.
The plugin also supports Admin SMS notifications for store-side events such as new orders, backorders, order cancellations, refunds, failed payments, and low/out-of-stock alerts. Built-in placeholders let you include order, customer, and product details in these messages. Store admins can also send a one-off manual SMS to a customer directly from the order screen, and can manage a customer’s SMS opt-in status from the order admin when needed.
In this section
Turn on customer SMS for each order status and review the message that gets sent. Learn more.
Personalize customer order-status messages with dynamic tags like order ID, billing name, and payment URL. Learn more.
Get a text at your own phone number for new orders, low stock, cancellations, and more. Learn more.
Add product, stock, and order details to the alerts your store sends to admins. Learn more.
Send a one-off custom message straight from the order edit screen. Learn more.
Manually view or change a customer’s SMS consent status from their order. Learn more.