Setup & Configuration

Connect Your SMS Service

We Currently support the following SMS service providers, we will add additional providers in the future, you can add your own custom providers using a hook.Supported SMS service providers

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SMS Settings

  • Admin phone number
  • Sender phone number / Sender ID – You can add Alphanumeric Sender ID for Twilio and ClickSend
  • Enable phone number validation on checkout – this option is only available when using Nexmo and Twillio
  • Enable the Do not Disturb – this option allows sending SMS messages in a specific time range. example 9 AM to 6 PM. if any message will be sent to 7 PM then it will be scheduled in next day at 9 AM.
  • Send SMS messages only between – send SMS only in this time range (conditional to Enable Time Limit)
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URL Shortening

We Currently support Bitly for URL shortening service. To get your bit.ly access token go to your Bitly account > Profile Settings > Generic Access Token and copy-paste it in our settings

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Opt-in Settings

  • Require Customers to Opt-in (Yes/No) – for all customers / Opt-in customers – if you choose the opt-in customers option, your customers will get opt-in to receive SMS updates on checkout. Once the customers opted-in, they’ll receive an SMS message when their order and shipment status updates.
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If you enable the opt-in option in checkout:

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If you enable the phone number validation (only available for Twilio and Nexmo)

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SMS Logs Settings

  • Enable Order Note Log – To enable and disable order note log

You can delete logs more than 30 days from SMS logs Settings

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Send test message

To check your provider credential is working or not, go send test message section from settings panel, And send test message.

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