WooCommerce UPS Shipping

This guide walks you through integrating the WooCommerce UPS Shipping Plugin by PluginHive with Advanced Shipment Tracking (AST) PRO, enabling you to automate the syncing of tracking information and updating order statuses in WooCommerce.

🔄 How the Integration Works

To use this integration, you must install and configure the official WooCommerce UPS Shipping Plugin by PluginHive. This plugin allows you to generate UPS shipping labels directly from the WooCommerce admin.

Once installed and set up:

• You can create and print UPS labels from the WooCommerce Orders screen
• When a label is generated:
  • The tracking number and carrier name (UPS) are added to the order
  • The order status is automatically changed to Completed

However, the plugin does not update AST’s shipment tracking fields directly, which means customers will not see the AST tracking widget in their shipping confirmation emails by default.

✅ What AST PRO Does

The AST PRO integration enhances the WooCommerce UPS Shipping Plugin by:

• Automatically extracting the tracking number and carrier name
• Saving the data to the Shipment Tracking Order Meta
• Optionally updating the order status to Shipped
• Triggering the shipping confirmation email with the AST tracking widget

This ensures customers receive tracking information in their emails and can view it on the My Account > View Order page.

⚙️ How to Enable the Integration

1. Install and activate the WooCommerce UPS Shipping Plugin by PluginHive
2. Go to WooCommerce > Shipment Tracking > Integrations
3. Enable the WooCommerce UPS Shipping integration
4. (Optional) Enable Auto-complete shipped orders – AST will automatically change the status to Shipped when tracking info is added

🧩 Carrier Name Mapping (Avoid Missing Tracking Links)

The plugin may send a carrier name (e.g., “UPS”) that doesn’t match AST’s internal list. If unmatched, the tracking link won’t appear in the customer’s email.

🔧 How to Map Carrier Names:

1. Go to WooCommerce > Shipment Tracking > Shipping Carriers
2. Click Edit on the UPS carrier
3. In the Custom API Name field, enter the name used by the plugin (e.g., UPS, UPS Ground, etc.)
4. Use the ➕ icon to add multiple variations if necessary
5. Click Update to save changes

This ensures that AST matches the carrier correctly and includes the tracking link in emails and customer views.

💡 Best Practices

• Ensure both AST PRO and the WooCommerce UPS Shipping Plugin are active and configured
• Review and update carrier name mappings to ensure correct tracking link display
• Test label generation and tracking flow with a sample order before going live

🔚 Final Note

⚠️ Important: AST does not generate shipping labels. All label creation and shipping functionality is managed by the WooCommerce UPS Shipping Plugin by PluginHive. AST’s function is to automate tracking updates and customer communication once the label is created.