DHL Shipping Germany for WooCommerce

This guide walks you through integrating the DHL Shipping Germany for WooCommerce plugin with Advanced Shipment Tracking (AST) PRO, allowing you to automate syncing of tracking information and updating order statuses in WooCommerce.

🔄 How the Integration Works

To use this integration, you must install and configure the official DHL Shipping Germany for WooCommerce plugin. This plugin enables you to create DHL shipping labels directly from the WooCommerce admin dashboard.

Once installed and active:

• You can generate and print DHL shipping labels for your orders
• When a label is created:
  • The tracking number and carrier name are added to the WooCommerce order
  • The order status is automatically updated to Completed

However, this plugin does not update AST’s shipment tracking fields directly, which means customers will not see the AST tracking widget in their shipping confirmation emails by default.

✅ What AST PRO Does

AST PRO enhances the DHL Shipping Germany plugin by:

• Automatically detecting and extracting the tracking number and shipping carrier
• Saving the tracking data into AST’s Shipment Tracking Order Meta
• Optionally changing the order status to Shipped
• Triggering a shipping confirmation email that includes the AST tracking widget

This ensures that your customers receive clear tracking information in their emails and on the My Account > View Order page.

⚙️ How to Enable the Integration

1. Install and configure the DHL Shipping Germany for WooCommerce plugin
2. Go to WooCommerce > Shipment Tracking > Integrations
3. Enable the DHL Shipping Germany integration
4. (Optional) Enable Auto-complete shipped orders – AST will automatically update the order status to Shipped when tracking information is added

🧩 Carrier Name Mapping (Avoid Missing Tracking Links)

The plugin may send carrier names (e.g., “DHL Paket” or “DHL”) that do not match AST’s internal shipping carrier list. If there’s a mismatch, the tracking link may not appear in the customer’s email.

🔧 How to Map Carrier Names:

1. Go to WooCommerce > Shipment Tracking > Shipping Carriers
2. Click Edit on the DHL carrier
3. In the Custom API Name field, enter the exact name(s) used by the plugin (e.g., DHL Paket, DHL DE)
4. Use the ➕ icon to add multiple name variants if needed
5. Click Update to save changes

This ensures AST correctly matches the carrier and includes the proper tracking link in customer emails and order pages.

💡 Best Practices

• Ensure both AST PRO and the DHL Shipping Germany for WooCommerce plugin are installed and configured correctly
• Review and update carrier name mappings if tracking links are missing
• Test label generation and tracking flow with a sample order to confirm behavior

🔚 Final Note

⚠️ Important: AST does not generate shipping labels. All label creation and shipment processing is handled by the DHL Shipping Germany for WooCommerce plugin. AST’s function is to automate tracking data capture and customer communication once a label is created.