Dear Systems

When DEAR Inventory is connected to your WooCommerce online store, it automatically imports your orders. You can fulfill your orders using Dear Pick And Ship and the tracking information will be added the WooCommerce order notes.

Dear Systems Tracking Integration

Our tracking integration with Dear Inventory helps merchants save time on repetitive work of copy & paste tracking information from the order meta to the Shipment Tracking panel and automates your fulfillment workflow.

Once you setup the Dear integration with WooCommerce and the tracking integration is enabled, AST will automatically grab the tracking information that Dear updates in WooCommerce order notes, adds them to the shipment tracking order meta and completes the order, and the shipping confirmation email with the tracking information and a link to track the orders will be sent to the customers.

How to Enable the Tracking Integration

to enable the Dear Systems Tracking integration with AST, go to:

WooCommerce > Shipment Tracking > Integrations

Search for the Dear Systems integration and enable it. When you check to autoComplete shipped orders option, AST will change the order status to Shipped, if you decide to disable that, you will need to manually change the order status to Shipped.


Once you’ll enable the integration, whenever you’ll generate a shipping label in your Dear Systems account for an order that was received from your WooCommerce store, the shipment tracking info will automatically updated from the order meta into AST’s shipment tracking order meta.

Map the Shipping Providers

Dear Systems might update the WooCommerce API with Shipping Carrier names that are different than the shipping provider names on the AST shipping providers list and the shipping confirmation email will be sent to the customer without a tracking link. To solve that, you can map the names received from Dear Systems to the name of the shipping carrier on AST’s shipping providers list.

Check out our shipping providers documentation for more details.


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