PayPal Tracking

The PayPal Tracking integration for WooCommerce allows you to link your WooCommerce store to the PayPal Tracking API. This integration will automatically transfer the tracking number, shipping provider, and shipment status from WooCommerce to PayPal transactions when orders are marked as “Shipped/Completed”. This information will be displayed in the shipping section of the PayPal Transaction.

How it works

• Obtain your PayPal Tracking API keys:
  • The first step is to obtain your PayPal Tracking API keys and enter them into the extension’s settings.
• Add tracking information to the order and change the order status:
  • To export tracking information to PayPal transactions, you need to add the tracking information to an order in WooCommerce and change the order status to “Completed (Shipped)”.
• Export tracking information to PayPal:
  • Once you have added the tracking information and changed the order status, the tracking information will be exported to the corresponding PayPal transaction. The tracking information will be displayed in the “Shipping Information” section of the PayPal transaction.
• Update shipment status with TrackShip:
  • If you use TrackShip to track your orders, the shipment status on the PayPal transaction will be updated to “Delivered” once the order is delivered to the customer. This will happen automatically once the shipment status is updated in TrackShip.
• Delete tracking information from an order:
  • If you delete the tracking information from an order after it has been shipped, the plugin will update PayPal and cancel the shipment. This is to ensure that the tracking information in PayPal is always accurate and up-to-date.

The Display of Tracking Information on PayPal Transactions

When you update an order with a tracking number and change the order status to Shipped (Completed), the tracking information is automatically exported to PayPal and can be viewed in the Shipping Details section of the corresponding PayPal transaction.

Settings

The PayPal Tracking settings can be found in the WooCommerce > Shipment Tracking > PayPal Tracking section of your store’s administration panel.

• Enable PayPal Tracking – Enable this option to synchronize tracking information between your store and PayPal transactions. When you fulfill an order and add tracking information, the tracking number, shipping provider, and date will be sent to the corresponding PayPal transaction. If you later delete the tracking information from an order, the plugin will update PayPal accordingly and cancel the shipment.
• Enable Sandbox – If you are using the PayPal Sandbox for testing purposes, enable this option.
• Client ID – Enter your PayPal REST API Client ID.
• Client Secret – Enter your PayPal REST API Client Secret. Information on how to obtain these keys can be found in the “How to get the PayPal Tracking API keys” section.
• PayPal Payment Methods – Select the PayPal payment methods for which you want to synchronize tracking information with the PayPal Tracking API.
• Send Email to Customer from PayPal – If you want to send an email notification to your customer when tracking information is added to their PayPal transaction, enable this option.
• Enable Logs – Enabling this option will save logs of any errors that may occur when syncing tracking information with the PayPal Tracking API. This can be helpful for troubleshooting any issues that may arise.

The PayPal Tracking integration with WooCommerce adds order notes in the order notes panel when the tracking information is exported to PayPal. Additionally, a new column labeled “PayPal Tracking” is added to the Orders Admin to display the status of the tracking export to PayPal. This allows you to easily keep track of the information sent to PayPal for each order.

Orders List – The Orders List will display that the tracking information has been exported to PayPal.

TrackShip compatibility

The integration with TrackShip allows for automatic updates to the shipment status on PayPal transactions. When the shipment status changes in TrackShip, from On Hold to Delivered for example, the extension will reflect this change on the corresponding PayPal transaction in the shipping information section.

PayPal Transaction example: