PayPal Tracking

The PayPal Tracking feature lets you automatically sync tracking information from WooCommerce to PayPal when orders are marked as Completed (Shipped). This helps reduce disputes and ensures your PayPal transactions always reflect accurate delivery status.

πŸ”§ How It Works

  1. Add Tracking in WooCommerce
    Add a tracking number to an order and change its status to Completed or Shipped.
  2. Tracking is Sent to PayPal
    AST PRO automatically exports the tracking number, shipping carrier, and status to the PayPal transaction.
  3. Automatic Shipment Updates with TrackShip
    If you’re using TrackShip, the shipment status (e.g., Delivered) will be updated on PayPal once the package is delivered.
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βš™οΈ Settings

To access this panel:

  1. Go to WooCommerce > Shipment Tracking > Settings
  2. Open the PayPal Tracking panel
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SettingDescription
Enable PayPal TrackingActivates automatic sync of tracking numbers, shipping providers, and shipment status to PayPal.
Enable PayPal SandboxUse the PayPal sandbox environment for testing (no live data is used).
PayPal API Client IDEnter your REST API Client ID from your PayPal Developer account.
PayPal API Client SecretEnter your REST API Client Secret. πŸ”— How to get your PayPal API credentials
PayPal Payment MethodsSelect which PayPal payment methods you want to sync tracking info for (e.g., PayPal Standard, PayPal Checkout).
Send Email from PayPalEnable this to have PayPal send tracking emails directly to your customers.
Enable LogKeeps a log of syncing activity and errors. Logs can be viewed under WooCommerce > Status > Logs.

πŸ“’ Tracking Visibility

πŸ“ Order Notes

When tracking is sent to PayPal, a note is added to the WooCommerce order.

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πŸ“‹ PayPal Tracking Column in Orders List

The Orders admin will show a PayPal Tracking column with a checkmark or tracking details.

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❌ Deleting Tracking

If you remove tracking info from an order, AST PRO will automatically cancel the shipment record in PayPal, keeping your transaction data accurate.

$129.00

Billed annually

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