Order Statuses & Notifications

The Order Statuses & Notifications panel in AST PRO allows you to configure custom order statuses and control when customers receive email updates. These tools give you more control over your fulfillment flow and improve communication with customers.

To access this panel:

1. Go to WooCommerce > Shipment Tracking > Settings
2. Open the Order Statuses & Notifications panel

Element	Description
Rename “Completed” to “Shipped”	Toggle this option to rename the standard WooCommerce “Completed” status to “Shipped.” This is useful if you want to reflect that an order is shipped without creating a separate status.
Important Note	If this option is disabled, you can enable and use the custom “Shipped” order status alongside “Completed.” If it’s enabled, the “Shipped” status will replace the “Completed” label, and the separate “Shipped” status option becomes unavailable.
Custom Status Rows	Manage individual statuses like Partially Shipped, Shipped, and Delivered. Each row allows you to:
→ Enable/Disable the Status	Use the switch to include or exclude this status from your workflow.
→ Color & Font Settings	Select background and font colors for easier dashboard visibility.
→ Send Email	Choose whether to send a customer email when the order reaches this status.
→ Settings Icon (⚙️)	Click the gear icon to customize the email content and tracking widget for that status via the Email Customizer.

Recommended Usage

• ✅ Use “Partially Shipped” when you fulfill orders in multiple shipments.
• ✅ Use the custom “Shipped” status to separate physical fulfillment from completed/virtual-only orders (when not renaming Completed).
• ✅ Color-code statuses to visually track orders more easily in the dashboard.
• ✅ Enable emails only for statuses where customer updates are needed.