QuickBooks Commerce

This guide provides a detailed overview of integrating QuickBooks Commerce with Advanced Shipment Tracking (AST) PRO. This integration connects your WooCommerce store with QuickBooks Commerce, streamlining your order processing, shipping label generation, and tracking number synchronization.

Overview of QuickBooks Commerce Integration

QuickBooks Commerce WooCommerce integration allows seamless connectivity between your WooCommerce store and QuickBooks Commerce account, facilitating easy order management and label generation.

The Problem Addressed

When shipping orders through QuickBooks Commerce:

• Order Notes Update: QuickBooks Commerce updates the WooCommerce order notes API with the Shipping Carrier, Tracking Number, and a tracking link.
• Order Status Update: It changes the WooCommerce order status to Completed (Shipped).
• Tracking API Discrepancy: QuickBooks Commerce doesn’t utilize the Shipment Tracking API provided by AST, resulting in the tracking info not being added to the Shipment Tracking Order Meta. Consequently, the shipping confirmation email lacks the shipment tracking widget.

QuickBooks Commerce Tracking Integration Solution

The QuickBooks Commerce Tracking Integration with AST PRO addresses these issues by:

• Automating Tracking Information Retrieval: Automatically fetching tracking information from the order notes and updating it in AST’s shipment tracking order meta.
• Enhancing Fulfillment Workflow: Streamlining the process of order fulfillment by reducing manual data entry and potential errors.

Enabling QuickBooks Commerce Tracking Integration

To activate the QuickBooks Commerce integration:

1. Navigate: In your WordPress admin, go to WooCommerce > Shipment Tracking > Integrations.
2. Locate and Enable: Find the QuickBooks Commerce integration and enable it.
3. AutoComplete Option: Opt to enable the ‘AutoComplete shipped orders’ option. With this, AST will automatically update the order status to ‘Shipped’. For manual control, keep this option disabled.

Post-Integration Workflow

After enabling the integration, each time you generate a shipping label in QuickBooks Commerce for an order from your WooCommerce store, the shipment tracking data will be automatically updated in AST’s shipment tracking order meta.

Handling Carrier Name Discrepancies

• Name Mismatch Issue: QuickBooks Commerce might use different carrier names than those listed in AST’s shipping carriers.
• Solution: Use the ‘Map Shipping Carriers’ option to reconcile the names received from QuickBooks Commerce with the standardized names in AST, ensuring the inclusion of a tracking link in the shipping confirmation email.

Best Practices and Notes

• Carrier List Sync: Regularly update your carrier list in AST for precise mapping and tracking.
• Integration Checks: Routinely ensure the integration’s functionality, particularly after plugin updates.
• Customer Awareness: Clearly communicate the availability of tracking features and encourage customers to use them for improved service satisfaction.

By following this guide and enabling the QuickBooks Commerce integration with AST PRO, you can significantly optimize your order fulfillment process, ensuring that tracking information is accurately and efficiently applied and communicated.