FAQ

Tracking info and a direct link to track the package will be added to the top of the “Completed” (Shipped) orders emails. We will also display the tracking info in user accounts in the order history tab (see screenshots)

Yes, you can add custom providers, choose your default shipment provider, Change the providers order in the list and display only providers that are relevant to you.

You can add tracking number parameter in this format:
http://shippingprovider.com?tracking_number=%number% , %number% – this variable will hold the tracking number for the order.

Yes, you can use our Bulk import option to import tracking info from CSV files or you can update the shipment tracking info for orders using our custom REST API Endpoint

Yes, some plugins do not use the WooCommerce order_id (post id) and use custom fields instead for the order numbers. We added compatibility and you can use the custom order numbers in the CSV file in the order_id column for more details, see our documentation.

Yes, you can add multiple tracking numbers to each order, each with a shipment provider and date.

if you use the WooCommerce order status shortcode [woocommerce_order_tracking] that lets a user see the status of an order by entering their order details:

Yes, you have full control over the design and display of the tracking info and you can customize it.

Yes, you have full control over the design and display of the tracking info and you can customize it.

Yes, you can signup to Trackship and we provide full integration, once connected, TrackShip proactively sends shipment status updates to your WooCommerce store and streamlines your order management process and provide improved post-purchase experience to your customers.
We are currently in beta stage, [signup]https://trackship.info to get your invitation

You can use the plugin to add, retrieve, delete tracking information for orders using WooCommerce REST API. For example, in order to add tracking number to order:
use the order id that you wish to update in the URL instead of , add the shipping provider and tracking code.