How to Access Email Customization?

The Customizer allows you to fully personalize the verification email appearance and content. The plugin sends different emails for different verification scenarios.

Email Types Overview

The plugin supports 5 different email types, each sent for a specific verification scenario:

Email Type	When It’s Sent	Contains OTP
Registration	When customer registers a new account	✓ Yes
Checkout	When customer verifies email at checkout	✓ Yes
Edit Account	When customer changes their email address	✓ Yes
New Login OTP	When OTP is required for suspicious login	✓ Yes
New Login Auth	Alert for new login (informational only)	✗ No

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How to Access Email Customization?

1. Go to WooCommerce → Email Verification.
2. Click on Customize in the settings menu.
3. The customizer opens with a live preview panel.
4. Click Design → Email Style to customize appearance.
5. Click Email Content to customize text and messages.

How to Customize the Email Style?

Customize colors, layout, and header appearance for all verification emails.

Step-by-Step Instructions

1. In the customizer, click Design → Email Style.
2. The preview panel will show a sample email.
3. Adjust the settings below.
4. Click Publish to save your changes.

Email Layout Settings

Setting	Description	Range/Options	Default
Content Alignment	Align email content horizontally	Center, Left	Left
Content Width	Width of the email content area	400px – 1000px	650px
Content Padding	Internal spacing inside the email	10px – 100px	30px

Email Color Settings

Setting	Description	Default
Background Color	Background color of email content area	#fafafa
Border Color	Color of the content border	#e0e0e0
Font Color	Color of the email body text	#333333

Email Header Settings

Setting	Description	Range/Options	Default
Header Image	Upload your logo for emails	Media upload	None (empty)
Image Width	Width of the header image	50px – 300px	80px
Header Font Size	Size of the heading text	10px – 30px	18px

Email Button Settings

Setting	Description	Default
Button Color	Background color of the verify button	#2296f3
Button Font Color	Text color of the verify button	#ffffff
Button Font Size	Size of button text	14px
Button Padding	Internal padding of the button	15px
Expand Button	Make button full-width	Disabled

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How to Customize Email Content?

Each email type has its own customizable content including subject, heading, body message, and footer.

Step-by-Step Instructions

1. In the customizer, click Email Content.
2. Select the Email Type from the dropdown menu.
3. Edit the content fields for your selected email type.
4. The preview panel updates in real-time.
5. Click Publish to save changes.

Available Email Types in Dropdown

Email Type	Description
Registration	Email sent during account registration
Checkout	Email sent during checkout verification
Edit Account Email	Email sent when customer changes email address
New Login OTP	Email with OTP for suspicious login verification
New Login Authentication	Alert email for new login notification

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Registration Email

The Registration email is sent when customers create a new account and need to verify their email address.

How to Customize the Registration Email?

1. In the customizer, click Email Content.
2. Select Email Type: Registration from the dropdown.
3. Edit the fields shown below.
4. Click Publish to save changes.

Registration Email Settings

Field	Description
Email Subject	Subject line that appears in customer’s inbox
Email Heading	Large heading text inside the email body
Verification Message	Main content explaining verification with OTP code
Footer Content	Additional text displayed below the main content

Registration Email Default Values

Field	Default Value
Email Subject	Please Verify Your Email Address on {site_title}
Email Heading	Verify Your Email Address
Verification Message	Thank you for signing up for {site_title}, to activate your account, we need to verify your email address.<p>Your verification code: <strong>{cev_user_verification_pin}</strong></p>
Footer Content	(empty)

Available Placeholders for Registration Email

Placeholder	Description	Example Output
{site_title}	Your website/store name	My Store
{cev_user_verification_pin}	The OTP verification code	123456
{cev_display_name}	Customer’s display name	John

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Checkout Email

The Checkout email is sent when customers verify their email during the checkout process.

How to Customize the Checkout Email?

1. In the customizer, click Email Content.
2. Select Email Type: Checkout from the dropdown.
3. Edit the fields shown below.
4. Click Publish to save changes.

Checkout Email Settings

Field	Description
Email Subject	Subject line that appears in customer’s inbox
Email Heading	Large heading text inside the email body
Verification Message	Main content explaining verification with OTP code
Footer Content	Additional text displayed below the main content

Checkout Email Default Values

Field	Default Value
Email Subject	Please Verify Your Email Address on {site_title}
Email Heading	Verify Your Email Address
Verification Message	To complete your order on {site_title}, please confirm your email address. This ensures we have the right email in case we need to contact you.<p>Your verification code: {cev_user_verification_pin}</p>
Footer Content	(empty)

Available Placeholders for Checkout Email

Placeholder	Description	Example Output
{site_title}	Your website/store name	My Store
{cev_user_verification_pin}	The OTP verification code	123456
{cev_display_name}	Customer’s display name	John

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Edit Account Email

The Edit Account email is sent when customers change their email address in their account settings and need to verify the new email.

How to Customize the Edit Account Email?

1. In the customizer, click Email Content.
2. Select Email Type: Edit Account Email from the dropdown.
3. Edit the fields shown below.
4. Click Publish to save changes.

Edit Account Email Settings

Field	Description
Email Subject	Subject line that appears in customer’s inbox
Email Heading	Large heading text inside the email body
Verification Message	Main content explaining verification with OTP code
Footer Content	Additional text displayed below the main content

Edit Account Email Default Values

Field	Default Value
Email Subject	Please Verify Your Email Address on {site_title}
Email Heading	You recently changed the email address {site_title}
Verification Message	To complete your order on {site_title}, please confirm your email address. This ensures we have the right email in case we need to contact you.<p>Your verification code: {cev_user_verification_pin}</p>
Footer Content	(empty)

Available Placeholders for Edit Account Email

Placeholder	Description	Example Output
{site_title}	Your website/store name	My Store
{cev_user_verification_pin}	The OTP verification code	123456
{cev_display_name}	Customer’s display name	John

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New Login OTP Email

The New Login OTP email is sent when a customer logs in from a suspicious device or location and needs to verify their identity with an OTP code.

How to Customize the New Login OTP Email?

1. In the customizer, click Email Content.
2. Select Email Type: New Login OTP from the dropdown.
3. Edit the fields shown below.
4. Click Publish to save changes.

New Login OTP Email Settings

Field	Description
Email Subject	Subject line that appears in customer’s inbox
Email Heading	Large heading text inside the email body
Verification Message	Main content with login details and OTP code
Footer Content	Additional text displayed below the main content

New Login OTP Email Default Values

Field	Default Value
Email Subject	New sign-in from {login_browser} on {login_device}
Email Heading	New sign-in from {login_browser} on {login_device}
Footer Content	(empty)

Default Verification Message Template

Hi {cev_display_name},

There was a new login to your {site_title} account from {login_browser} on {login_device}

We wanted to make sure it was you. Please verify your account using this OTP: {login_otp}

If you don’t recognize this activity, please change your password right away.

Thanks

Available Placeholders for New Login OTP Email

Placeholder	Description	Example Output
{site_title}	Your website/store name	My Store
{cev_display_name}	Customer’s display name	John
{cev_user_verification_pin}	The OTP verification code	123456
{login_otp}	The OTP code (alternative)	123456
{login_browser}	Browser name used for login	Chrome
{login_device}	Device type used for login	Windows
{login_time}	Date and time of login attempt	March 30, 2026 10:30 AM
{login_ip}	IP address of login attempt	192.168.1.1
{change_password}	Link to change password page	(clickable link)

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New Login Authentication Email

The New Login Authentication email is an alert notification sent when a customer logs in from a new device or location. This email does NOT require OTP verification – it’s purely informational to alert the customer about the new login.

How to Customize the New Login Authentication Email?

1. In the customizer, click Email Content.
2. Select Email Type: New Login Authentication from the dropdown.
3. Edit the fields shown below.
4. Click Publish to save changes.

New Login Authentication Email Settings

Field	Description
Email Subject	Subject line that appears in customer’s inbox
Email Heading	Large heading text inside the email body
Verification Message	Main content with login details and security info
Footer Content	Additional text displayed below the main content

New Login Authentication Email Default Values

Field	Default Value
Email Subject	New sign-in from {login_browser} on {login_device}
Email Heading	New sign-in from {login_browser} on {login_device}
Footer Content	(empty)

Default Verification Message Template

Hi {cev_display_name},

There was a new login to your {site_title} account from {login_browser} on {login_device}

We wanted to make sure it was you. Please check the details below:

Device: {login_browser}, {login_device}
Date: {login_time}
IP: {login_ip}

If you don’t recognize this activity, please change your password right away.

Thanks

Available Placeholders for New Login Authentication Email

Placeholder	Description	Example Output
{site_title}	Your website/store name	My Store
{cev_display_name}	Customer’s display name	John
{login_browser}	Browser name used for login	Chrome
{login_device}	Device type used for login	Windows
{login_time}	Date and time of login attempt	March 30, 2026 10:30 AM
{login_ip}	IP address of login attempt	192.168.1.1
{change_password}	Link to change password page	(clickable link)

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Complete Email Placeholders Reference

All Available Placeholders by Email Type

Placeholder	Registration	Checkout	Edit Account	Login OTP	Login Auth
{site_title}	✓	✓	✓	✓	✓
{cev_display_name}	✓	✓	✓	✓	✓
{cev_user_verification_pin}	✓	✓	✓	✓	✗
{login_otp}	✗	✗	✗	✓	✗
{login_browser}	✓	✓	✓	✓	✓
{login_device}	✓	✓	✓	✓	✓
{login_time}	✓	✓	✓	✓	✓
{login_ip}	✓	✓	✓	✓	✓
{change_password}	✗	✗	✗	✓	✓

Supported HTML Tags in Email Content

Tag	Description	Example
<a>	Create links	<a href="https://example.com">Click here</a>
<strong>	Bold text	<strong>Important</strong>
<i>	Italic text	<i>Note:</i>
<p>	Paragraphs	<p>Paragraph text</p>
<br>	Line breaks	Line 1<br>Line 2

How to Add Footer Content to Emails?

1. In the customizer, click Email Content.
2. Select your desired Email Type from the dropdown.
3. Scroll down to find the Footer Content field.
4. Enter your footer text (HTML supported).
5. Click Publish to save changes.

💡 Tip: Each email type has its own footer content field, so you can customize different footer messages for each verification scenario.