Back To zorem
Updated on March 26, 2020

SMS notifications

Order Status SMS Notifications

Personalize your SMS notifications to improve customer relationships. every customer SMS can be sent simultaneously to the store administrator:

  • Pending payment
  • Processing
  • On hold
  • Completed
  • Refunded
  • Custom Order Statuses – SMSWOO supports the core WooCommerce order statuses and will detect any custom order status that is created in your WooCommerce store using a plugin or custom code.
blank


Admin SMS Notifications

Receive SMS notifications whenever a new order is placed, canceled, a product is out of stock, or when other events happen on your WooCommerce Store:

  • New Order
  • New Backorder
  • Canceled Order
  • Refunded Order
  • Failed Order
  • Product Low Stock
  • Product Out of Stock
blank


Available Placeholders

Available Placeholders for orders SMS

Use the following variables to dynamically add order information to your SMS messages. These work for both customer and admin messages. See below if you want to add your own messages variables.

  • {shop_name} – the name of your site
  • {order_id} – the order number/ID
  • {order_count} – the number of orders the customer has placed
  • {order_amount} – the total amount of the order
  • {order_status} – the status of the order
  • {billing_name} – the customer full name from the billing information
  • {billing_first} – the customer first name from the billing information
  • {billing_last} – the customer last name from the billing information
  • {shipping_name} – the name used in the order shipping information
  • {shipping_method} – the shipping method for the order
  • {tracking_number} – the tracking number/s for the order
  • {tracking_provider} – the shipping provider for the tracking number
  • {tracking_link} – the tracking link for the order
  • {shipment_status} – the shipment status for that tracking order in case TrackShip is enabled
  • {shipment_est_delivery} – the shipment estimated delivery date for that tracking order in case TrackShip is enabled

Available Placeholders for Stock SMS

Use the following variables to dynamically add order information to your SMS messages. These work for both customer and admin messages. See below if you want to add your own messages variables.

  • {shop_name} – the name of your site
  • {product_formatted_name} – Product name with Qty
  • {product_name} – Product name
  • {product_sku} – Product SKU
  • {quantity} – back order quantity.
  • {order_id} – back order id.
  • {stock_quantity} – get product qty after law stock.
  • {billing_last} – the customer last name from the billing information

Send SMS Messages Manually

Shop owner can also manually send SMS messages to their customers through the Edit Order screen:

blank

Logs

Plugin saved log when each message is sent. log is saved in WooCommerce log and it shows in logs tab.

On this page