Follow these steps to change the exchange status instructions for customer:
1. Open your theme’s functions.php file
Navigate to your child theme’s directory and locate the functions.php file. If it doesn’t exist, create one.
2. Insert the following code snippet
Copy and paste the code snippet below into your functions.php file:
/*
* Change the instruction based exchange status for customer
*/
add_filter( 'customer_exchange_status_instructions', 'change_instruction_based_exchange_status', 10, 2 );
function change_instruction_based_exchange_status( $instruction, $exchange_status ) {
//for Exchange Requested
if ( 'exchange-requested' == $exchange_status ) {
$instruction = esc_html__('Please enter the instruction for the requested items.', 'zorem-returns-exchanges');
}
//for Exchange Approved
if ( 'exchange-approved' == $exchange_status ) {
$instruction = esc_html__('Please enter the instruction for the approved items.', 'zorem-returns-exchanges');
}
//for Exchange Rejected
if ( 'exchange-rejected' == $exchange_status ) {
$instruction = esc_html__('Please enter the instruction for the rejected items.', 'zorem-returns-exchanges');
}
return $instruction;
}3. Save the file
Save the changes to your functions.php file.
By following these steps, you’ve successfully changed the exchange status instructions for customer.