Docs Zorem Returns Developers

Developers

How to change the return status instructions for customer

Follow these steps to change the return status instructions for customer: Navigate to your child theme’s directory and...

How to change the exchange status instructions for customer

Follow these steps to change the exchange status instructions for customer: Navigate to your child theme’s directory and...

How to Modify Recipient Email for Return and Exchange Requests

Follow these steps to modify the recipient email addresses for return and exchange request notifications: Navigate to your...

How to Retrieving Return and Exchange Order Details

This section explains how developers can retrieve return and exchange order details using the available functions in the...

How to change the “I’ll Keep This Item” label

Follow these steps to change the “I’ll Keep This Item” wording shown on the return/exchange screen: Navigate to...

How to change the Exchange Request success message

Follow these steps to change the success message displayed after a customer submits an Exchange or Refund request....

How to change the “Return” label to “Refund” (or any custom text)

Follow these steps to change the “Return” wording used throughout the plugin—such as buttons, labels, and order actions—to...

How to change the child order status during an Exchange request

Follow these steps to change the default status of the child order created when a customer submits an...

How to change the Return Window start date to a selected Order Status

By default, the Returns & Exchanges plugin calculates the return eligibility window based on the Order Date. For...