SMS notifications

SMS for WooCommerce enables you to activate automated SMS notifications for various WooCommerce order statuses and personalize the message content.

Enable Order Status SMS Notifications

You can enable automated SMS notifications for the following order statuses:

Processing	SMS Notification sent when an order’s status changes to ‘Processing’.
On Hold	SMS Notification sent when an order’s status changes to ‘On Hold’.
Completed	SMS Notification sent when an order’s status changes to ‘Completed’.
Cancelled	SMS Notification sent when an order’s status changes to ‘Cancelled’.
Refunded	SMS Notification sent when an order’s status changes to ‘Refunded’.
Draft	SMS Notification sent when an order’s status changes to ‘Draft’.
Custom Order Statuses	SMS Notifications for WooCommerce supports the core WooCommerce order statuses and will detect any custom order status that is created in your WooCommerce store.

Customize the SMS Content

Available Placeholders for orders SMS

Use the following variables to dynamically add order information to your SMS messages. These work for both customer and admin messages. See below if you want to add your own messages variables.

• {shop_name} – the name of your site
• {order_id} – the order number/ID
• {order_count} – the number of orders the customer has placed
• {order_amount} – the total amount of the order
• {order_status} – the status of the order
• {billing_name} – the customer’s full name from the billing information
• {billing_phone} – the customer’s Phone number from the billing information
• {billing_first} – the customer’s first name from the billing information
• {billing_last} – the customer’s last name from the billing information
• {shipping_name} – the name used in the order shipping information

Please Note: To create line breaks in the SMS content, insert ‘\n’ at the desired points in the text.

Admin SMS Notifications

Receive SMS notifications whenever a new order is placed, canceled, a product is out of stock, or when other events happen in your WooCommerce Store:

New Order	New order SMS notifications are sent when a new order is received.
New Backorder	Backorder SMS notifications are sent when Product quantity is out of stock.
Canceled Order	When the order is canceled by the Customer or admin, canceled SMS notifications are sent.
Refunded Order	When the order is refunded, Refunded notifications are sent.
Failed Order	When the order status is failed, Failed order notifications are sent.
Product Low Stock	Product Low stock SMS is set, When Product stock is going low
Product Out of Stock	When the product’s stock is out of stock, Notifications are sent.

Available Placeholders for Admin Notification

Use the following variables to dynamically add order information to your SMS messages. These work for both customer and admin messages. See below if you want to add your own messages variables.

• {shop_name} – the name of your site
• {product_formatted_name} – Product name with Qty
• {product_name} – Product name
• {product_sku} – Product SKU
• {quantity} – back order quantity.
• {order_id} – back order id.
• {stock_quantity} – get product qty after law stock.
• {billing_last} – the customer last name from the billing information
• {order_amount} – order amount
• {order_status} – Order Status
• {billing_name} – Billing Name
• {billing_phone} – Billing Phone Number
• {shipping_name} – Shipping Name
• {shipping_method} – Shipping Method
• {billing_first} – Billing First name
• {billing_last} – Billing Last name

Please Note: To create line breaks in the SMS content, insert ‘\n’ at the desired points in the text.