Customize Email Notifications & Tracking Widget

AST provides an intuitive Email Customizer to help you tailor the content and appearance of shipping notifications sent to customers when their order status changes (e.g.Partially Shipped and Completed, if renamed). You can also fully personalize the Tracking Info Widget included in these emails.

🔧 How to Access the Email Customizer

To access the customizer:

• Go to WooCommerce > Shipment Tracking > Settings.
• In the Order Statuses & Notifications panel, click the gear icon next to any order status.

This will open the Email Customizer, where you can configure:

• Tracking Widget
• Email Content

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📦 Tracking Widget Customization

The tracking widget shows shipment info in order emails and the customer’s My Account page. You can adjust colors, layout, and visibility.

To access:
➡ In the left panel, click Tracking Widget.

Options Include:

Setting	Description
Hide tracking header	Hide the “Tracking Information” title.
Tracking header text	Customize header (e.g., “Tracking Information”).
Additional text after header	Add custom message beneath the header.
Display shipment status section	Show shipment status (e.g., “Shipped on…”).
Tracker type	Choose visual style: Progress Bar, Icons, or Single Icon.
Background & Border colors	Match your brand style.
Border radius	Adjust corner roundness.
Hide shipping provider image	Hide the carrier logo.

Tracking Button Styling

Setting	Description
Button text	Change call-to-action label (default: “Track Order”).
Button size	Choose between Normal or Large.
Button color & font color	Adjust button design.
Button radius	Set roundness of the button edges.

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📨 Email Content Customization

To customize the message text shown in the email:
➡ Click Email Content in the customizer sidebar.

Email Content Fields:

Field	Description
Email Subject	Controls the subject line (supports dynamic tags).
Email Heading	Displays the heading inside the email.
Email Content	Add a personalized message. Supports HTML and placeholders.

Available Placeholders:

You can insert these dynamic tags into your email fields:

• {customer_first_name}
• {customer_last_name}
• {site_title}
• {order_number}