The General settings panel controls two things: which orders get an Add Tracking shortcut in the orders list, and which WooCommerce emails carry the tracking details.
To open this panel, go to WooCommerce > Shipment Tracking > Settings and select the General panel.
| Setting | Description |
|---|---|
| Add Tracking Order Action | Choose which order statuses show the Add Tracking action in the WooCommerce orders list, so you can add a tracking number without opening the order. You can pick from Processing, Completed (or Shipped, if renamed), Partially Shipped, Updated Tracking, On Hold, Cancelled and Refunded, plus any custom statuses your store has. Selecting fewer statuses keeps the orders list uncluttered. |
| Order Emails Display | Choose which WooCommerce emails include the tracking details once an order has a tracking number — for example Completed, Partially Shipped or Customer Invoice. If an email isn’t selected here, it goes out without the tracking widget. |
Remember to click Save after you change either setting.