Customize the Email Notifications

Customize the Tracking Widget

When you ship your order, we will display the Tracking info widget will display on the WooCommerce order emails and the View Order page in the customer accounts (Orders). You can fully customize the tracking info widget using a Customizer with a live preview.

To customize the tracking widget, click on Customize on the Order Status panel.

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Customizer Options

  • Tracking info widget position – choose of to display the tracking widget before or after the order details section
  • Hide header – hide the tracking info widget header
  • Header – tracking info widget header text
  • Additional text after header – add a special message under the tracking widget header
  • Tracking display layout – choose from Table display or simple text display.


Table layout

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  • Display shipping provider name – display the shipping provider name in the table
  • Display shipping provider image – display the shipping provider image in the table
  • Hide the ship date – Hide the shipping date column form the tracking table display
  • Use tracking number as a link – this will remove the Track Button and its column from the tracking table

Table Headers

  • Hide Table Headers – remove the table header row from the table
  • Provider header text – change the shipping provider column header text
  • Tracking Number header text – change the Tracking Number column header text
  • Ship date header text – change the shipped date column header text
  • Track header text – change the Track button column header text
  • Font size – headers font size
  • Headers font color – headers font color

Table Content

  • Padding
  • Background color
  • Border color
  • Border size
  • Content Text align
  • Content font color
  • Content font size
  • Content line height
  • Content font weight

Tracking Link

  • Font Color
  • Background Color
  • Border Color
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Simple Layout

Content – the Simple layout option lets you compose the tracking info display content using custom variables:

  • Shipping date – {ship_date}
  • Shipping provider name – {shipping_provider}
  • Tracking Number Link – {tracking_number_link}

For example:

{ship_date} | via {shipping_provider} – {tracking_number_link}

will display:

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You can customize the tracking message content:

  • Content font size
  • Content font color
  • Show bottom border – show horizontal separator after each tracking number.
  • Bottom border color
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Customize the Emails Notifications

You can customize the Custom Order Status email notifications (Partially Shipped)

  • Email subject – available variables: {site_title}, {order_number}
  • Email heading – available variables: {site_title}, {order_number}
  • Email content – available variables – {site_title}, {customer_email}, {customer_company_name},{customer_first_name}, {customer_last_name}, {customer_username}, {order_number}
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Overwrite the custom order status email template in theme

From this section you can override the a custom order status template in their theme or child theme. If you override this template than it will not use any of the delivered email settings from the AST email customizer.

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