Docs Customer Info Orders & Subscriptions

Orders & Subscriptions

Each customer profile includes their order history and, when the relevant plugins are active, subscription and license details — giving you the full commercial picture of the account in one place.

🧾 Orders

The orders section lists the customer’s WooCommerce orders so you can review what they’ve purchased and when. Order totals also feed the customer’s lifetime value and total-orders metrics.

🔁 Subscriptions

When WooCommerce Subscriptions is active, the profile shows each of the customer’s subscriptions with:

DetailDescription
ProductThe subscribed product name.
StatusCurrent subscription status (active, on-hold, cancelled, etc.).
Next RenewalThe next payment date, or the end date if no further renewals.
TotalRecurring amount for the subscription line.

🔑 License Activations (API Manager)

If WooCommerce API Manager is active, each subscription also shows license data:

  • License — total activations purchased for the product.
  • Active — number of activations currently in use.

These integrations are optional — the orders section works on its own, and the subscription and license columns simply appear when the matching plugin is installed and active.