Returns Center

A returns center is a portal interface that provides store owners with a centralized view of all return requests and related information. The return dashboard typically provides the following features:

• Return Management – Store owners can view, process, and manage return requests from a single location, including tracking the status of return shipments and processing refunds or exchanges.
• Analytics – The return dashboard may provide data and insights into return trends, such as the number of returns processed per day or the most frequently returned products.
• Return requested – This custom return status will be used when the customer will request for return and the custom return status email will be sent to the customer with the return items and details.
• Return approved – This custom return status will be used when the admin will approved for return request and the custom return status email will be sent to the customer with the return items and details.
• Return rejected – This custom return status will be used when the admin will rejected for return request and the custom return status email will be sent to the customer with the return items and details.
• Return cancelled – When a customer cancels a return request, a custom return status will be assigned. Subsequently, an email containing the return items and details will be automatically sent to the admin.

Navigate to Woocommerce > Returns Center

Key Features:

• Quick Actions: Take advantage of the quick actions to swiftly approve, reject, and delete return requests, ensuring efficient management of return items. You have the capability to permanently delete unapproved or canceled requests from the database.

Display Return Items Panel

The Display Return Items panel within the edit order page offers a comprehensive overview of all return-related information associated with a particular order. Serving as a central hub for managing return requests, it facilitates efficient processing of returns.

Accessing the Panel, Navigate to the WooCommerce > Orders > Order Edit Page. Within the order edit page, look the sidebar on the right-hand side for panel.

Key Features:

• Return Item Details: Provides a clear list of all items included in the return request, showcasing essential details like product name, quantity, and price.
• Quick Actions: Utilize the quick actions to promptly approve or reject return request, ensuring efficient handling of return items.

Changing the Order Status for Returns

The “Return” order status will be updated for orders once all eligible items have been requested for return and all return requests, whether partially or fully, have been approved by the store admin.