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Customer View

When you add tracking info to orders and fulfill the orders, the tracking widget will be added to the order status emails, will display on the Orders History in the my-account area, and on the View Order Details page.

To set up the customer view options, go to WooCommerce > Shipment Tracking > Settings, and open the Customer View panel:


Customer View Options

  • Display tracking information on order emails – choose on which order status email you would like to display the tracking information. We will also detect Custom Orders Statuses that are set on the store.
  • Display Track Button on Orders History – This option will display the Track action button on the WooCommerce account area on the orders history list endpoint.
  • Open the tracking link in a new tab – You can set the button link to track the shipments on the shipping provider website to open in a new tab (target_blank). In case you added multiple tracking numbers to the order, the tracking link will direct the customers to the View Order Page.

Shipped order status email notification:


My account > Orders – track order (actions column):


My account > Orders > View Order display: