The plugin includes a built-in customizer that allows you to personalize the text and appearance of the verification popup and the verification emails your customers receive.
How to Access the Customizer
Go to WooCommerce → Email Verification → Customize.
The customizer opens the WordPress Customizer interface with two dedicated panels specific to the plugin: Verification Widget and Verification Email.
Customize the Popup Design
In the Verification Widget panel you can customize the following fields:
| Field | Description |
|---|---|
| Overlay background color | The semi-transparent background color of the popup lightbox overlay. |
| Widget background color | The background color of the inner popup card. |
| Header text | The title text displayed at the top of the popup. |
| Message | The instructional message shown inside the popup explaining what the customer needs to do to complete registration. |
| Footer content | Optional footer text shown at the bottom of the popup (e.g., a link to support). |
| Available variables | Dynamic variables you can insert into the popup’s text fields: {customer_name} and {resend_link} (a clickable resend-code action). |
Customize the Verification Email
In the Verification Email panel you can customize:
| Field | Description |
|---|---|
| Subject | The subject line of the verification email sent to the customer. |
| Email Heading | The large heading displayed at the top of the email body. |
| Verification Message | The body text explaining how to verify — reference the {verification_code} variable to display the OTP code in the email. |
| Available variables | Placeholders you can insert into the email’s text fields: {customer_name} and {verification_code} (the actual OTP code, since the email — unlike the popup — has no separate resend action). |
The popup and the email support different variables because they do different jobs — the popup can offer a clickable resend action ({resend_link}), while the email needs to display the actual code ({verification_code}).
All changes in the customizer are previewed in real time before saving. Click Publish to apply your changes to the live site.
Want more control?
The free customizer covers text and basic colors. Customer Email Verification Pro adds control over the OTP length, OTP expiration time, and the resend-limit message — see Settings.
Related
- Customer Email Verification (Free) — overview.
- How It Works — the registration verification flow.
- Customer Experience — what the customer actually sees.