How to Set the Location Name and Special Instructions

1. Open the Pickup Location tab — Navigate to WooCommerce → Local Pickup and click the Pickup Location tab.
2. Enter the Location Name — Type the public-facing name for your pickup point (e.g. “Main Street Store” or “Warehouse — Unit 4”). This name is shown to customers at checkout and in emails.
3. Enter Special Instructions — Use the Special Instructions field to tell customers anything they need to know when arriving for pickup. Good examples include: “Bring a copy of your order confirmation email”, “Enter via the side gate on Oak Street”, or “Call ahead 10 minutes before arriving”.
4. Save your changes — Scroll to the bottom and click Save Changes.

✔ TIP  Special instructions appear in the Ready for Pickup email and on the Order Received page, so customers always have them handy when they are on their way to collect.