Customize the Return Email Notifications

Return Requested Email

The Return Request email is automatically generated when a customer submits a return request for an order. This email serves as a confirmation to the customer, assuring them that their return request has been successfully received and is currently under review.

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Return Requested (Admin) Email

The Return Requested (Admin) email is an internal notification sent to administrators or relevant staff when a customer submits a return request. This email alerts the staff about the new return request, allowing them to promptly review and take necessary actions.

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Return Approved Email

The Return Approved email is sent to the customer when their return request has been reviewed and approved by the administrator. This email includes details about the approval, any relevant instructions for returning the item, and may provide information on the expected refund process.

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Return Rejected Email

The Return Rejected email is sent to the customer when their return request has been reviewed and rejected by the administrator. This email typically provides reasons for the rejection and any alternative steps or information the customer needs to be aware of.

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