Version 1.6.2 of Zorem Returns introduces powerful new features, flexibility improvements, and important fixes to enhance the returns and exchange experience.
📦 Enhanced Return Options
- Keep the Item (Product-Level Option) – Merchants can now allow customers to keep specific items while still processing a return or refund, configured at the product level.
- Extend Return Window for Premium Customers – Offer extended return periods for selected customer groups, improving customer satisfaction and loyalty.
📊 New Features & Integrations
- Returns Analytics Dashboard – Gain insights into return trends, reasons, and performance with a dedicated analytics dashboard.
- SMS Notifications for Return Status Updates – Keep customers informed with real-time SMS updates via SMS plugin integration.
- Cross-Product Exchange – Customers can now exchange a returned item for a completely different product, providing greater flexibility.
🐞 Fixes
- Fixed a typo in the plugin description on the WordPress Plugins page.
🔧 Technical Updates